Information Systems Development Knowledge Sharing-Organizational Justice, Physical Distance and Social Interdependence

Abstract

Problem statement: Knowledge hoarding in Requirements Elicitation (RE) phase could lead to Information Systems Development (ISD) project failure. Many researchers have discussed important factors in knowledge sharing. Nevertheless, the success rate for ISD projects is low and there are other major factors for consideration. Approach: Review was conducted to identify potential gaps in existing literature and to explore new factors that impact ISD knowledge sharing in RE. Results: Based on systematic review of literature, three new factors are identified namely Organizational Justice, Physical Distance and Social Interdependence. A theoretical model and future research areas are proposed. Conclusion: The success of ISD projects are impacted by organizational justice, physical distance andsocial Interdependence. The proposed model provides project managers a new platform to further understand ISD knowledge sharing between business users and external IT professionals in RE.